Frequently Asked Questions

Explore our most commonly asked questions below.

Are your cards authentic?

Yes, all cards sold on Graded Collectify are 100% authentic and graded by verified grading services.

What grading companies do you use?

We sell cards graded by PSA, BGS, CGC, and other reputable grading companies.

Can I return a damaged card?

Only if the card was received damaged or not as described. If damaged after delivery, no return will be accepted.

How long does shipping take?

Orders are usually shipped within 3–7 business days, depending on location.

Do you ship internationally?

Yes, we offer worldwide shipping. Rates and delivery times vary by country.

Can I cancel my order?

Orders can only be canceled before they are shipped. Once dispatched, they cannot be canceled.

What payment methods do you accept?

We accept all major credit/debit cards and PayPal.

How do I know if a card’s grade is real?

Each graded card comes with a unique certification number that can be verified on the grader’s official website.

Do you buy cards from collectors?

Currently, we focus on selling, but buying/trading options may be introduced soon.

How can I contact customer support?

Email us anytime at contact@gradedcollectify.com. Our team will respond within 24–48 hours.